Terms and Conditions
1. Introduction
Welcome to Luminevnt, an event and ticketing platform. By accessing or using our services, you agree to these Terms and Conditions in full. If you disagree with any part, please refrain from using the platform. These Terms apply worldwide and comply with applicable laws, including those in Nigeria.
2. Definition
- "Platform" refers to the Luminevnt website, mobile application, and any related services.
- "User" refers to anyone who accesses or uses the Platform.
- "Organizer" refers to the entity hosting or promoting an event via the Platform.
3. User Accounts and Registration
- Users must provide accurate, up-to-date information during registration.
- You are responsible for maintaining the confidentiality of your account and password.
- Luminevnt reserves the right to suspend or terminate accounts that violate these Terms.
4. Ticket Purchases and Event Listings
- All ticket purchases are subject to availability.
- Users must review event details carefully before purchasing.
- Tickets are generally non-transferable unless explicitly stated by the event organizer.
- Luminevnt is not responsible for event cancellations, but will assist in processing refunds as per the Refund Policy.
5. Payment and Security
- Payments are processed securely through third-party gateways (e.g., Stripe, PayPal, bank transfer).
- Luminevnt does not store sensitive credit card information.
- You agree to pay all applicable charges in connection with your use of the Platform.
6. User Conduct
- You agree to use the Platform in compliance with all applicable laws and not engage in fraudulent, abusive, or harmful activities.
- Misuse of the Platform may result in account suspension or legal action.
7. Limitation of Liability
- Luminevnt is provided on an "as is" and "as available" basis. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform.
- In jurisdictions such as Nigeria, where consumer protection laws may provide additional rights, these Terms do not exclude or limit your statutory rights.
8. Governing Law and Jurisdiction
- These Terms shall be governed by and construed in accordance with the laws of Nigeria and applicable international standards.
- Any disputes will be subject to the exclusive jurisdiction of Nigerian courts, unless otherwise agreed.
9. Changes to These Terms
- Luminevnt may update these Terms periodically. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.
10. Contact Information
- For any questions regarding these Terms, please contact support@luminevnt.com.