Privacy Policy

1. Introduction

Luminevnt is committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard your data. This policy applies worldwide, with particular attention to compliance with Nigerian data protection regulations.

2. Information We Collect

  • Personal Information: Name, email address, password, and payment details.
  • Event-Related Information: Preferences, purchase history, and browsing behavior.
  • Usage Data: IP address, browser type, device information, and platform interactions.
  • Transactional Data: Details related to ticket purchases and refunds.

3. How We Use Your Information

  • Service Provision: To provide and improve Luminevnt's services, including processing transactions and managing event listings.
  • Communication: To send event-related notifications, updates, and promotional communications (with your consent).
  • Security: To safeguard against fraud, enforce our policies, and ensure a secure platform.
  • Analytics: To understand user behavior, enhance the user experience, and improve our services.

4. Data Protection and Security

  • We use industry-standard encryption and secure servers to protect your data.
  • Access to personal data is restricted to authorized personnel only.
  • Regular security audits and updates are conducted to ensure data integrity.

5. Sharing and Disclosure of Information

  • We do not sell your personal information.
  • Information may be shared with trusted third-party service providers (e.g., payment processors) solely for the purpose of fulfilling transactions.
  • In certain cases, data may be disclosed if required by law or in response to legal requests (e.g., subpoenas) or to protect the rights, property, or safety of Luminevnt, our users, or others.

6. Your Rights

  • Access: You have the right to access your data.
  • Modification: You may request corrections to any inaccurate information.
  • Deletion: You can request that your data be deleted, subject to legal obligations.
  • Opt-Out: You may opt out of receiving marketing communications at any time.
  • Requests can be made via your account settings or by contacting support@luminevnt.com.

7. International Data Transfers

  • Your information may be processed and stored outside your home country.
  • We ensure that any such transfers comply with applicable data protection laws, including those in Nigeria.

8. Changes to This Privacy Policy

  • This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.
  • We will notify you of any significant changes via email or through a notice on our Platform.

9. Contact Us

  • If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at support@luminevnt.com.